Privacy Policy – eh777
We are committed to protecting your personal information. This policy explains what data we collect, how we use it, and the rights you hold as an eh777 member in Bangladesh.
Last updated: January 2026
Introduction
eh777 operates as Bangladesh's trusted online casino and sports betting platform, serving players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and beyond. We take the privacy of our members seriously. This Privacy Policy describes the personal information we collect when you visit, register, or transact on the eh777 platform, how we process that information, and how we keep it secure.
By accessing and using the eh777 platform, you confirm that you have read, understood, and agreed to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services. This policy applies to all users of the eh777 website regardless of the device or method of access.
Information We Collect
eh777 collects information necessary to provide a safe, fair, and personalised betting experience. The categories below describe the types of information we may gather from or about you during your use of the platform.
Personal Identification Information
- Full name, date of birth, and gender
- National ID number or passport details for identity verification (KYC)
- Residential address, city (e.g., Dhaka, Chittagong, Sylhet), and postcode
- Email address and mobile phone number
- Username and encrypted password for your account
Financial and Transaction Information
- Deposit and withdrawal records, including amounts in BDT
- Mobile banking account references for bKash, Nagad, and Rocket payments
- Betting history, game session data, and wager amounts
- Bonus and free spin redemption records
Technical and Usage Data
We automatically collect certain technical data when you access our platform. This includes your IP address, browser type and version, operating system, device model, screen resolution, time zone (Bangladesh Standard Time, UTC+6), referring URL, pages visited, and session duration. This data helps us optimise platform performance and detect suspicious activity.
How We Use Your Information
The information we collect from you is used strictly for legitimate operational and legal purposes. We do not sell your personal data to third parties for marketing purposes. Below are the primary ways in which eh777 uses the information it holds about you.
- To create, verify, and manage your eh777 account
- To process deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment methods
- To provide customer support and respond to your queries or complaints
- To send you account notifications, promotional offers (where you have opted in), and platform updates
- To comply with responsible gaming obligations and enforce age verification (21+ only)
- To detect, investigate, and prevent fraudulent transactions, money laundering, and other illegal activity
Data Sharing and Disclosure
eh777 may share your information with carefully selected third parties only in the circumstances described below. In all cases, we require those parties to handle your data securely and in accordance with applicable data protection standards.
Service Providers
We work with trusted third-party service providers including payment processors (bKash, Nagad, Rocket), game software suppliers, identity verification services, and IT infrastructure providers. These providers access only the data necessary to perform their specific services and are contractually prohibited from using your data for any other purpose.
Legal and Regulatory Requirements
We may disclose your personal information when required to do so by applicable law, court order, government directive, or regulatory authority. This may include situations where disclosure is necessary to prevent fraud, money laundering, or other serious criminal activity.
Business Transfers
In the event of a merger, acquisition, or sale of all or part of eh777's business assets, your personal data may be transferred as part of that transaction. We will notify you via a prominent notice on our platform before your data becomes subject to a different privacy policy.
Cookies and Tracking Technologies
eh777 uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and gather aggregate analytics data. A cookie is a small text file placed on your device when you visit our website. You can manage or disable cookies through your browser settings, though doing so may affect the functionality of certain features on the platform.
Types of Cookies We Use
- Essential cookies: Required for core platform functions such as login sessions and security checks
- Analytical cookies: Help us understand how users interact with the platform so we can improve performance
- Preference cookies: Store your language, display, and notification settings between sessions
We do not use third-party advertising cookies or tracking pixels that share your data with external advertisers. Our analytics are used internally to improve platform quality for Bangladeshi players.
Data Retention
eh777 retains your personal data for as long as your account remains active or as required to fulfil the purposes described in this Privacy Policy. Following the closure of your account, we may retain certain information for a defined period as required by applicable law, anti-money laundering regulations, and responsible gaming obligations.
When your data is no longer required for any lawful purpose, we will securely delete or anonymise it in accordance with our internal data lifecycle procedures. You may contact our support team at any time to enquire about the specific retention period applicable to your account data.
Your Rights
As an eh777 member, you hold a number of rights with respect to your personal data. We are committed to honouring these rights promptly and without unnecessary delay. To exercise any of these rights, please contact our support team using the email address provided at the end of this policy.
- Right of access: Request a copy of all personal data we hold about you
- Right to rectification: Ask us to correct inaccurate or incomplete personal information
- Right to erasure: Request deletion of your personal data, subject to legal and regulatory obligations
- Right to object: Object to specific processing activities, including direct marketing communications
- Right to data portability: Receive your personal data in a structured, machine-readable format
Please note that certain rights may be limited in specific circumstances — for example, where we are required by law to retain data, or where fulfilling a request would adversely affect the rights or freedoms of others. We will always communicate clearly when a request cannot be fully accommodated and explain the reason.
Payment Data and Financial Information
All financial transactions on the eh777 platform are processed through trusted and secure payment gateways. When you make a deposit or request a withdrawal using bKash, Nagad, Rocket, Upay, or other supported methods, the transaction data is processed securely and in compliance with applicable payment industry standards. We store only the minimum necessary reference data to reconcile transactions and handle support queries — we do not store full card numbers, CVV codes, or complete mobile banking PINs.
Transactions on the eh777 platform are denominated in Bangladeshi Taka (BDT). Deposit and withdrawal amounts, along with associated transaction reference numbers and timestamps (recorded in Bangladesh Standard Time, UTC+6), are retained in your account history for your reference and for our compliance records. If you believe there is an error in your transaction history, please contact our support team promptly.
Security Measures
eh777 employsa range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive account data at rest, strict access controls ensuring only authorised personnel can access personal data, regular security assessments and vulnerability testing, and automated monitoring systems that flag unusual account activity for immediate review.
While we take every reasonable precaution to safeguard your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify affected users as quickly as practically possible and take all necessary remedial steps. We encourage all users to choose a strong, unique password for their eh777 account and never share their login credentials with anyone.
Age Restriction and Minors
The eh777 platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21, you are not permitted to register, deposit, wager, or access any real-money gaming features on the platform. If we become aware that a user under 21 has provided personal data or created an account, we will promptly close that account, cancel any associated transactions, and securely delete all related personal data. Parents and guardians are encouraged to use appropriate parental control tools to prevent underage access to online gambling sites.
Changes to This Privacy Policy
eh777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, platform features, legal obligations, or applicable regulations. When we make material changes to this policy, we will post the updated version on this page with a revised effective date and, where appropriate, notify you via email or a prominent notice on the platform.
Your continued use of the eh777 platform following the posting of changes to this Privacy Policy constitutes your acceptance of those changes. We recommend reviewing this page periodically to stay informed of how we protect your personal data. If any updated version of this policy is unacceptable to you, you should discontinue use of the platform and contact us to close your account.
Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way eh777 handles your personal data, please do not hesitate to reach out to our dedicated support team. We aim to respond to all privacy-related enquiries within 5 business days.
Email Support
Send your privacy enquiry to: [email protected]
Frequently Asked Questions
Does eh777 sell my personal data to third parties?
No. eh777 does not sell your personal data to third parties for marketing or any other commercial purpose. We share data only with service providers directly involved in operating the platform (such as payment processors and identity verification services), and only when legally required to do so.
How can I request deletion of my eh777 account data?
You can request deletion of your personal data by contacting our support team at [email protected]. We will process your request in accordance with our data retention obligations. Note that some data may need to be retained for a defined legal period even after your account is closed.
Is my payment information safe when using bKash or Nagad on eh777?
Yes. All payment transactions on eh777 are processed through secure, encrypted gateways. We do not store your full mobile banking PIN or complete card details. Only minimum reference data needed for transaction reconciliation is retained, and it is protected with industry-standard encryption.
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